TERMS & CONDITIONS
Using our site indicates that you accept these terms and conditions, whether or not you choose to register with us.
www.fenys.co is operated by FENYS, a clothing line based in Bali, Indonesia.
1. HOW WE USE CUSTOMER INFORMATION
To use some of the services or features made available to you on this site, you will need to register or sign up for an account.
You are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please update your information under My Account page.
The account password you create should be unique and be kept secure. The security of our customer’s information is important to us. Access to your data is password protected and sensitive data (such as credit or debit card information) is protected by SSL encryption. However, we do not warrant the security of any information transmitted to us over the internet and you do so at your own risk.
We do not sell, trade, or transfer your personal information.
We will not spam your inbox. You may choose to receive News & Promotions from us or not.
We accept payment by Bank Transfer, PayPal, and also Master/ Visa card, which we work with Espay.
3. TAX & DUTY
FENYS is not responsible for any custom duties, foreign taxes, or other fees that may be imposed during the importation to your country. The Customer/Receiver is responsible for his/her country’s import duties and taxes. For further information on this issue, we advise you to contact your local customs office.
4. DEFECTIVE GOODS/ DEFECT POLICY
We strongly advise you to make double-check everything before placing your order, checking-out, and making payment. Size charts are available in every product detail page. Once your package has arrived, please check the items as soon as possible. For any manufacturing errors, please email us immediately with imagery and a detailed description of your concern and we will handle each case based on terms and conditions.
Visit Shipping page to see the detail.